Employment

FREQUENTLY ASKED QUESTIONS


Medical Rescue has a broad range of services, so if you have any questions please feel free to contact us through our contact us page, or alternatively give the relevant number a call and we will do our best to answer your question.

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  • What do we do?
  • How do we do it?
  • What’s our expertise?
  • When do we work?
  • How competent are our staff?
What do we do?

Medical Rescue is a specialist pre-hospital medical practice and aeromedical services company providing remote medical logistics, remote site services and turnkey aeromedical evacuation solutions using rotary and fixedwing medically configured aircrafts.

Medical Rescue operates an international air ambulance, remote medical clinics and conducts aeromedical training. Combining its resources Medical Rescue can provide seamless continuity of care for people injured in remote destinations caring for patients onsite then evacuating by helicopter and jet air ambulance back to definitive care at tertiary medical facilities.

How do we do it?

Medical Rescue is a fully integrated multidisciplinary medical practice incorporating the skills of multiple health specialties and rescue personnel. Medical Rescue provides a variety of remote medical and aeromedical retrieval solutions from training, crew and clinical governance through to turn key rescue helicopter or air ambulance resources. 

All of our clinical staff are well educated and trained ensuring the safety and care of our client. If you have any questions, or are seeking information regarding the process involved with a particular service please call 1800 633 737.

What’s our expertise?

Medical Rescue has a broad range of services including:

  • Aeromedical retrieval
  • Mine site medical services
  • Remote medical clinics
  • Clinical governance
  • Telemedicine
  • Rescue helicopters
  • Air ambulance
  • Ground ambulances
  • Non-emergency patient transport services

When do we work?

Medical Rescue aeromedical retrieval air ambulance services operate 24/7.

If you would like to contact headquarters in Varsity Lakes, QLD we operate between the hours of 8am – 4:30pm.

How competent are our staff?

All Medical Rescue employees demonstrate a high level of expertise, knowledge and skills in the services they deliver. Medical Rescue staff make the care of patients their first concern, and practice medicine safely and effectively. Medical Rescue prides itself in hiring ethical and trustworthy medical practitioners that understand the importance of each medical emergency, and their role in providing seamless continuity of care for people injured in remote destinations, caring for patients onsite then evacuating by helicopter, and jet air ambulance back to definitive care at tertiary medical facilities.

Staff adapt what they do to address the needs and reasonable expectations of each patient. Medical Rescue staff are all well trained, and accredited individuals with experience in emergency medicine. If you would like to read more about staff competency, our staff’s experience or accreditations please visit our about us, then leadership page.


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Our Locations

Contact Us

HEAD OFFICE

PO Box 642 Varsity Lakes
Gold Coast, Qld 4227, Australia

CALL US
AUS 1800 MEDRESCUE (+61 7 5593 0422)
NZ 0800 MEDRESCUE

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