about us
FFRRHH (RCSEd), MBChB, BSc, DipGrad, PGCertAME, PGDipAeroRT (Otago)
Dr Glenn McKay trained at the University of Otago Medical School and completed postgraduate studies in aeromedical retrieval and transport at Otago’s School of Aviation Medicine. He is a Fellow of the Faculty of Rural Remote and Humanitarian Healthcare at the Royal College of Surgeons, Edinburgh, and an Adjunct Associate Professor at Griffith School of Medicine & Dentistry. He has served on the faculty for Bond University’s postgraduate degree in Retrieval Medicine and is a regular guest speaker in business ethics at Bond University Law School.
In 2003, Glenn founded Medical Rescue in Australia and has since led the growth of the Medical Rescue group of companies. His clinical career spans flight medicine across rotary and fixed-wing operations, emergency and pre-hospital care for the military, RFDS, ski patrols, and the offshore oil and gas sector, as well as disaster response. He has served as a Medical Officer at Kokoda Barracks for the Department of Defence and held a commission with the Australian Defence Force Reserves.
Glenn’s operational experience is dual-tracked: he has performed as a frontline clinician in high-acuity, time-critical environments — and as a capability architect, designing, building, and delivering remote and austere medical systems from the ground up. He has planned and stood up medical support for operations where no infrastructure existed, translating clinical requirements into deployable capability across logistically complex and resource-constrained environments. Glenn has played active roles in humanitarian response coordination and field deployments, and is a recipient of both the Australian National Emergency Medal (Bushfires and Floods) and the Humanitarian Overseas Service Medal (Indian Ocean Tsunami).
BBS CA
Anne-Marie is a member of the Institute of Chartered Accountants in Australia and New Zealand. She earned her Bachelor of Business Studies, majoring in Accountancy, at Massey University in New Zealand.
Anne-Marie has 24 years of extensive experience and is a dedicated member of our leadership team. Anne-Marie brings a wealth of business experience in financial and management accounting, tax planning and strategic direction, with a strong drive for capitalising on business opportunities.
BMedSci, MBBS, MMed, FACEM, AFRACMA
Dr Nick Lonergan is a seasoned Australian Emergency Medicine Specialist who has adeptly combined clinical practice with strategic leadership in the medical industry. He has served as the Group Medical Director for a premier national emergency medicine provider and has been a pivotal Senior Medical Advisor for various pharmaceutical firms. Beyond these roles, Dr Lonergan has directed an array of commercialization initiatives, encompassing medical devices, significant state-wide health ventures, and private medical practices.
Will comes from a career with the Australian Commonwealth and NSW State governments. With the Australian Department of Foreign Affairs and Trade, Will served in Jakarta, Seoul, Baghdad, Singapore and New Delhi. With the NSW government, he helped to double its international footprint. Will has extensive international operations, crisis planning and emergency response, security and risk management experience. He was awarded the Public Service Medal (PSM) in 2010. Will has a MBA, a MA in International Relations and a BA in Asian Studies. He recently undertook the Directors Course at the Australian Institute of Company Directors .
BHSc
Britta is an experienced leader with over 25 years in the pharmaceutical industry and clinical research organisations. Originally from Germany and based in Australia since 2000, she holds a Bachelor of Health Science (Complementary Medicine).
She has led complex research and operational environments, with oversight spanning people leadership, process optimisation and stakeholder engagement. Britta is recognised for driving operational excellence while building high-performing, collaborative teams.
Known for her inclusive leadership and strategic mindset, she consistently enhances organisational performance by aligning teams, processes, and stakeholders to deliver sustainable, high-quality outcomes in dynamic and regulated environments.
MBBS, DAvMed(UK), MMed (Anaes), FAFOM, FANZCA, FAMS, FAsMA
Dr Wilfred Lim is a dual-qualified specialist in occupational medicine and anaesthesia with over two decades of clinical and operational experience across healthcare, aviation, and industry settings. He is a Fellow of both the Australasian Faculty of Occupational and Environmental Medicine and the Australian and New Zealand College of Anaesthetists.
Dr Lim currently provides occupational medicine expertise to Medical Rescue, supporting health surveillance, risk assessment, and the management of complex cases — particularly in relation to silica exposure and workforce health standards. His approach is practical, evidence-based, and aligned with regulatory frameworks and operational realities.
He is a Fellow of the Australasian College of Aerospace Medicine and a Fellow of the Aerospace Medical Association (AsMA), the world’s largest professional body in aviation, space, and environmental medicine. Dr Lim has contributed significantly to both military and civil aviation medicine through the development of aircrew certification policy, occupational risk frameworks, and operational health standards. He also has extensive experience in aeromedical retrieval, coordinating and delivering safe transfer of critically ill patients in both civilian and austere environments.
As an experienced anaesthetist, Dr Lim maintains a broad clinical scope including neuroanaesthesia, perioperative care, and critical care medicine. He is also proficient in regional anaesthesia and analgesia techniques, applying them in both routine and complex cases.
With a unique combination of frontline clinical expertise and systems-level insight, Dr Lim brings a comprehensive and pragmatic perspective to occupational health, especially in safety-critical and remote environments.
MBChB, FACEM,MAcadMed
Dr Hemal Patel is a senior Emergency Physician with over 15 years of clinical experience in both clinical delivery and leadership. A Fellow of the Australasian College for Emergency Medicine (FACEM), he has a strong focus on system-level safety, simulation-based training, and interprofessional collaboration.
Hemal is also a Member of the Academy of Medical Educators (MAcadMEd) and holds academic leadership positions within the Joint Medical Program (University of Newcastle & University of New England), where he serves as Program Convenor and Final Year Coordinator. He has led major educational and research initiatives in trauma-informed care, cognitive bias mitigation, and emergency preparedness.
In his role at Medical Rescue, Dr Patel brings deep expertise in clinical governance, simulation strategy, and medical education, supporting high-performance teams in dynamic healthcare environments.
