about us

Leadership Team

Dr Glenn McKay
Managing Director

FFRRHH (RCSEd), MBChB, BSc, DipGrad, PGCertAME, PGDipAeroRT (Otago) 

Glenn graduated from The University of Otago Medical School in 2002 and has worked as a flight doctor with multiple rotary and fixed wing aeromedical organisations and in Emergency and pre-hospital environments for the military, RFDS, ski patrols, offshore oil & gas sector, and with disaster response teams he has also worked as a Medical Officer at the Kokoda Barracks for the Department of Defence, and has been a commissioned Medical Officer with the Australian Defence Force.

Dr McKay completed his postgraduate training in aeromedical retrieval and transport with the University of Otago School of Aviation Medicine, and and has previously taught as an Assistant Professor on the teaching faculty for post graduate degrees in Retrieval Medicine at Bond University and was awarded a Clinical Fellow with the Queensland University of Technology, Faculty of Health, Paramedicine for roles in support of Paramedic education. Glenn is also a Fellow of the Faculty of Rural Remote and Humanitarian Healthcare, Royal College of Surgeons, Edinburgh.

Michael Smith
Executive Director

BHSc, ADip Paramedical Science, Fellow Australasian College of Paramedicine.

Michael brings over 15 years of experience as a company director, having worked across both commercial and not-for-profit sectors. He holds a Bachelor of Health Science and postgraduate qualifications in paramedicine, and is a Fellow of the Australasian College of Paramedicine.

 

With a distinguished career in operational and leadership roles within Australian state government health departments he continues to hold registration as an Intensive Care Paramedic with more than 20 years of experience as a frontline paramedic, including various management positions.

 

Michael’s governance experience includes serving on the Board of Directors for the Medical Rescue Group and a notable 11-year tenure on the Board of Directors for the Australasian College of Paramedicine. During his time there, he played a pivotal role in achieving the recognition of the paramedic profession as a registered health profession with the national regulator, AHPRA.

 

In addition to his roles in the commercial sector, Michael is a professional member of the Health Practitioners Council Authority in NSW and a Senior Member of the NSW Civil & Administrative Tribunal.

Anne-Marie Ransby
Anne-Marie Ransby
Director – Finance

BBS CA

Anne-Marie is a member of the Institute of Chartered Accountants in Australia and New Zealand. She earned her Bachelor of Business Studies, majoring in Accountancy, at Massey University in New Zealand.

Anne-Marie has 24 years of extensive experience and is a dedicated member of our leadership team. Anne-Marie brings a wealth of business experience in financial and management accounting, tax planning and strategic direction, with a strong drive for capitalising on business opportunities.

Will Crago
Director of Operations
PSM, MAICD, MBA, MA (International Relations), BA (Asian Studies)

Will comes from a career with the Australian Commonwealth and NSW State governments. With the Australian Department of Foreign Affairs and Trade, Will served in Jakarta, Seoul, Baghdad, Singapore and New Delhi. With the NSW government, he helped to double its international footprint. Will has extensive international operations, crisis planning and emergency response, security and risk management experience. He was awarded the Public Service Medal (PSM) in 2010. Will has a MBA, a MA in International Relations and a BA in Asian Studies. He recently undertook the Directors Course at the Australian Institute of Company Directors .

Dr. Nick Lonergan 
Group Medical Director, Emergency Medicine Specialist

BMedSci, MBBS, MMed, FACEM, AFRACMA

Dr Nick Lonergan is a seasoned Australian Emergency Medicine Specialist who has adeptly combined clinical practice with strategic leadership in the medical industry. He has served as the Group Medical Director for a premier national emergency medicine provider and has been a pivotal Senior Medical Advisor for various pharmaceutical firms. Beyond these roles, Dr Lonergan has directed an array of commercialization initiatives, encompassing medical devices, significant state-wide health ventures, and private medical practices. 

Dr. Wilfred Lim 

Occupational & Environmental Medicine Physician | Specialist Anaesthetist | Aerospace Medicine Physician

MBBS, DAvMed(UK), MMed (Anaes), FAFOM, FANZCA, FAMS, FAsMA

Dr Wilfred Lim is a dual-qualified specialist in occupational medicine and anaesthesia with over two decades of clinical and operational experience across healthcare, aviation, and industry settings. He is a Fellow of both the Australasian Faculty of Occupational and Environmental Medicine and the Australian and New Zealand College of Anaesthetists.

Dr Lim currently provides occupational medicine expertise to Medical Rescue, supporting health surveillance, risk assessment, and the management of complex cases — particularly in relation to silica exposure and workforce health standards. His approach is practical, evidence-based, and aligned with regulatory frameworks and operational realities.

He is a Fellow of the Australasian College of Aerospace Medicine and a Fellow of the Aerospace Medical Association (AsMA), the world’s largest professional body in aviation, space, and environmental medicine. Dr Lim has contributed significantly to both military and civil aviation medicine through the development of aircrew certification policy, occupational risk frameworks, and operational health standards. He also has extensive experience in aeromedical retrieval, coordinating and delivering safe transfer of critically ill patients in both civilian and austere environments.

As an experienced anaesthetist, Dr Lim maintains a broad clinical scope including neuroanaesthesia, perioperative care, and critical care medicine. He is also proficient in regional anaesthesia and analgesia techniques, applying them in both routine and complex cases.

With a unique combination of frontline clinical expertise and systems-level insight, Dr Lim brings a comprehensive and pragmatic perspective to occupational health, especially in safety-critical and remote environments.

Dr Hemal Patel
Staff Specialist – Emergency Medicine

Dr Hemal Patel is a Staff Specialist in Emergency Medicine. He is also a Conjoint Lecturer and Academic Coordinator for 5th Year Medical Students with the University of Newcastle Joint Medical Program, NSW. 

He has an interest in multidisciplinary medical simulation, including team, performance and efficiency. His interests outside of medicine include playing, squash, drums and cooking fried food.